Sales representation to key decision makers, agent presentations & tradeshows.
Sales and marketing solutions to grow your business.
Development of revenue, social and sales strategies.
Grow your direct business, your brand, your reputation.
Sales representation to key decision makers, agent presentations & tradeshows.
New business development for business & leisure travel.
Corporate contracting & tenders.
Sales & marketing strategies.
Conference & group lead generation.
Optimise clients online presence & market to maximise conversion rates.
Specials & promotions.
Yield management recommendations.
Online travel agent connection management & campaigns.
Tracking & reporting.
Grow your direct business.
Blog & Website Content.
Social Media Marketing.
Online Reputation Management.
Koncept Konnect offers a wide range of sales and marketing solutions delivered by a team of specialists.
Your benefits – So what do you gain by partnering with us? Firstly, we won’t just tell you what to do, we join your team and do the work for you.
Increase profits – Every sales & marketing activity we conduct is aimed at increasing your daily revenue, your occupancy or ticket sales, or average rate. We continually work at improving your distribution so you can reap the rewards of your investment.
Save time – We have the contacts and expertise to find you new business that will grow your direct business, diversify your market mix and ensure your current distribution channels are delivering to their full potential. We have over 30 years of first-hand experience operating, marketing and selling accommodation (hotels, motels, resorts, serviced apartments), venues, attractions and tours.
Improved customer service – Allowing you more time to run your business, focus on your customer service experience, business reputation, staff service delivery training and your services and facilities.
With over 30 years in the hospitality industry and an owner operator of several Gold Coast Apartment accommodation businesses, Kim gained great insigh...See More
Naomi studied Tourism at James Cook University in North Queensland, whilst working in many different hotel roles including food & beverage, recept...See More
Rachel is a highly experienced sales and marketing professional in the travel and tourism industry. Previous roles included marketing and business dev...See More
With a grounding in the advertising industry and almost a decade of experience managing social media and communications within the hospitality industr...See More
Since arriving in Australia over 10 years ago Shirene has been involved in the Management Rights industry. Starting out as an onsite manager of a larg...See More
Melissa is a highly experienced business development manager within the tourism industry. Previous roles include Senior Product Co-ordinator within th...See More
Kate holds a Diploma of Business Management and brings a wealth of knowledge and skills in Business Development, Sales and Marketing.EXPERTISE...See More
Weven is an experienced Business Development Manager within the hospitality industry in international and domestic markets. He has previously worked a...See More
Phoebe holds a Bachelor of Applied Hospitality & Tourism Management and have spent over 8 years working in customer service and Sales and Marketin...See More
Pat holds a Bachelor of International Business – Hotel & Tourism Management from the University of Queensland. She has worked in the travel and ...See More
Shosheena has been part of the Koncept Konnect team for over 3 years. She also has a strong background in customer service across a number of industri...See More
Amazing Journey - Treasury on Collins was launched with very limited staffing and our business grew rapidly in 2015.Fortunately Koncept Konnect hit the ground running and were able to adapt their business model to respond to our ever-changing requirements as our business evolved.Koncept Konnect assisted us with services ranging from corporate rate negotiation, sales representation, PMS rate loading, OTA management and social media marketing.It’s been an amazing journey and we would welcome the opportunity to work with Koncept Konnect again in the future.
Amazing team with unrivalled tourism knowledge! - Koncept Konnect and their exceptionally helpful team have implemented a myriad of sales and marketing concepts, online channels and social media idea’s to improve business.The amount of time they have saved me has been worth their fee’s alone, nothing is too much trouble and everything is completed efficiently.Their knowledge of the tourism industry and its demands means they understand what you want and know how to get it done. Engaging their services was a god send!
Efficient and Professional - Right from the start, Kim impressed us with her efficient, professional manner – an approach that not only inspired confidence, but generated the results we were looking for.
Fantastic support for over 6 years helping us to grow a successful business - As newcomers to the Tourism industry we needed someone with a great deal of marketing experience to help us set up our sales and marketing efforts and assist us with all the technology challenges that come with the business.Kim and Varia and the KK team have given us fantastic support for over 6 years helping us to grow a successful business. We would recommend them to anyone with similar needs as long as they are not competing with us!
Highly Recommended - We completed a full refurbishment of a failed 4.5 star hotel in 2014. Whilst we had over 30 yrs in business, this was our first foray into hospitality, and we knew we needed to seek advice from industry experts.Varia and Koncept Konnect were first recommended by a senior executive of a major international hotel group who had first hand knowledge of Varia’s abilities and contacts throughout the industry. Further enquiries brought more recommendations and so be a profitable and enjoyable association.Their complete knowledge of what is required to run a successful hotel, their contacts throughout, and always being there to help eliminate problems has helped our business grow. There is no doubt of the value added.We enjoy our business and trade above expected budgets because of the initial setup, launch and continual follow up of the Koncept Konnect team.Our many thanks.
Safe Hands of Koncept Konnect! - We have been in the safe hands of Koncept Konnect for over 4 years now, we can always rely on the team to assist with or take care of a number of tasks that we need them to. They have not only brought a lot of corporate business to us, but they have also assisted with polishing our brand, our reputation and our services. We would struggle to run this business without their help in the background, they are very good at what they do and we love working with them.
Thank You for Everything You Have Done - I want to thank each and every one of you for your assistance and for the hard work that you have all put into M&A yourselves, over the years, in gaining new corporate clients, on our social media and online presence, on making an effort to have meetings with me in person, on being available when I have had any questions and answering them right away or finding out the answer in a short-timeframe, and for keeping our hotel relevant and thought about in an increasingly oversupplied market. We quite literally, could not have stayed operating as a hotel for as long as we have, without you.I will most certainly recommend Koncept Konnect’s services to anyone looking for a Business Development Team and I have nothing but the most positive things to say about you all! I hope that Koncept Konnect continues to grow and thrive! Thank you for everything you have done for us over the years.
The Whole Package - Kim approached us in November 2013 we immediately recognised that with their experience and the whole package they offer, we needed to be with them.Koncept Konnect embodies a holistic approach to the marketing bundle that is necessary to survive in this industry. The senior partners combine magnificently to cover all facets of running holiday accommodation businesses, and are frequently offering advice and suggestions. In particular we have changed our management systems, and we have developed our social media presence which, without them, would have been beyond our scope.They are growing rapidly, and have now a team of well-chosen professionals who add further to this impressive pool of talent.Without doubt, our business has grown significantly since we engaged Koncept Konnect, and whilst their fees represent an overhead, their value is beyond cost. Furthermore, we consider them as friends rather than consultants.
They are simply the best!!!! - Koncept Konnect have been working for us since we opened in 2014….Words cannot describe how fantastic this company operates within the hotel world. They have a huge amounts of knowledge and contacts within the industry. Their every growing team is distributed to various areas, being Sales, Social, E Commerce and many more. They manage their team effectively which then filters down to the hotels that they work for.Our hotel would simply not of been able to make the increasingly strong results if it was not for the Koncept Konnect Team.We thank them and enjoy working with the whole team of KK.
Wonderful to Work With - Koncept Konnect have been wonderful to work with this whole time ... Should we move on and acquire a different property in another town we will come back to the helping hand that Koncept Konnect provide. Not a matter of IF just a matter of when! ... Its been the better part of 2 years working with you all. Your whole team area amazing.
See Australia. Our home. And support all the incredible people who live here. Because now, more than any other time, Australia needs you to say,
Posted (17 March, 2020)
Data collection is the process of gathering and measuring information on targeted variables in an established system that then enables you to answer r...
Posted (21 February, 2020)
What is a GDS? A GDS (Global Distribution System) is a worldwide computerized network used as a single point of access with real-time inventory for re...
Posted (6 February, 2020)
So, Why Blog?
Blogging can help with your SEO (Search Engine Optimisation) because it assists with important ranking factors.When your website pa...
Posted (17 January, 2020)
ORGANIC SOCIAL MEDIA
Put simply organic social media is anything that happens on social media without paying for it. When you post anything to your p...
Posted (10 December, 2019)
Here's some tips on how to write great hotel review responses for TripAdvisor, OTA’s and social media:
1. The Good Review
Take the time to respo...
Posted (9 December, 2019)
With so many choices at travelers’ fingertips it is of utmost importance to ensure that you are as visible to your audience as possible. If your p...
Posted (24 November, 2019)
1. Make a plan!
First of all ask yourself what you want to achieve from your Facebook posts?
Developing a social media strategy will help you conv...
Posted (31 October, 2019)
Your website is often the first impression you give potential customers. Web Works That Work specialise in websites for the tourism and hospitality in...
Posted (17 October, 2019)
Create Customised Packages and PromotionsBy creating special packages targeted to specific audiences you can be sure to impress your new gue...
Posted (6 August, 2019)
Stay updated with what is happening in the accommodation tourism world!