Koncept Konnect
Koncept Konnect
Koncept Konnect
Koncept Konnect
Koncept Konnect
Koncept Konnect

Tourism & Hospitality Koncepts to Konnect you with your audience Customised Support Solutions

Let's grow your Business together

Tailored online marketing & sales solutions. Support and advice in a maze of marketing and technology options.

Our team can help ‘Konnect’ you with your audience through: revenue management + online distribution solutions, social + communications strategies, sales representation + business development. We can also help you with an affordable new website.


Sales and marketing solutions to grow your business.


Development of revenue, social and sales strategies.


Grow your direct business, your brand, your reputation.

Sales &


Sales representation to key decision makers, agent presentations & tradeshows.

New business development for business & leisure travel.

Corporate contracting & tenders.

Sales & marketing strategies.

Conference & group lead generation.


Optimise clients online presence & market to maximise conversion rates.

Specials & promotions.

Yield management recommendations.

Online travel agent connection management & campaigns.

Tracking & reporting.


Grow your direct business.

Blog & Website Content.

Social Media Marketing.

Email Marketing.

Online Reputation Management.

Improve visibility, business returns & customer experience.

See our list of customisable solutions

What makes us different?

Koncept Konnect offers a wide range of sales and marketing solutions delivered by a team of specialists.

Your benefits – So what do you gain by partnering with us?  Firstly, we won’t just tell you what to do, we join your team and do the work for you.

Increase profits – Every sales & marketing activity we conduct is aimed at increasing your daily revenue, your occupancy or ticket sales, or average rate.  We continually work at improving your distribution so you can reap the rewards of your investment.

Save time – We have the contacts and expertise to find you new business that will grow your direct business, diversify your market mix and ensure your current distribution channels are delivering to their full potential. We have over 30 years of first-hand experience operating, marketing and selling accommodation (hotels, motels, resorts, serviced apartments), venues, attractions and tours.

Improved customer service – Allowing you more time to run your business, focus on your customer service experience, business reputation, staff service delivery training and your services and facilities.


Providing sales and marketing solutions to businesses all over Australia and New Zealand

Our Team of experts

Kim Jeffrey


With over 30 years in the hospitality industry and an owner operator of several Gold Coast Apartment accommodation businesses, Kim gained great insigh...

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Naomi Pucko

Operations Manager

Naomi studied Tourism at James Cook University in North Queensland, whilst working in many different hotel roles including food & beverage, recept...

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Shelley Beaver

Social Communications

With a grounding in the advertising industry and almost a decade of experience managing social media and communications within the hospitality industr...

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Melissa Jones

Client Co-ordinator

Melissa is a highly experienced business development manager within the tourism industry. Previous roles include Senior Product Co-ordinator within th...

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Shirene Perry

Business Consultant

Since arriving in Australia well over 10 years ago Shirene has been involved in the Management Rights industry. Starting out as an onsite manager of a...

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May Michelutti

Business Consultant

The newest team member at Koncept Konnect, May is an experienced Sales and Marketing professional with a demonstrated history working in various indus...

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Desirée Sheehan

Business Consultant

Desiree has expertise across a broad range of disciplines from marketing, communications and ­­­­media management through to web development, stak...

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Susie Bartlett

Finance Officer

Susie has over 40 years of experience working for Small Business in finance.  Her expertise is in Financial Health Checks, restoring balance and impl...

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Amazing journey - Treasury on Collins was launched with very limited staffing and our business grew rapidly in 2015. Fortunately Koncept Konnect hit the ground running and were able to adapt their business model to respond to our ever-changing requirements as our business evolved. Koncept Konnect assisted us with services ranging from corporate rate negotiation, sales representation, PMS rate loading, OTA management and social media marketing. It’s been an amazing journey and we would welcome the opportunity to work with Koncept Konnect again in the future.

- Treasury on Collins, Melbourne

Amazing team with unrivalled tourism knowledge! - Koncept Konnect and their exceptionally helpful team have implemented a myriad of sales and marketing concepts, online channels and social media idea’s to improve business. The amount of time they have saved me has been worth their fee’s alone, nothing is too much trouble and everything is completed efficiently. Their knowledge of the tourism industry and its demands means they understand what you want and know how to get it done. Engaging their services was a god send!

- Monaco Apartments, Caloundra

Efficient and professional - Right from the start, Kim impressed us with her efficient, professional manner – an approach that not only inspired confidence, but generated the results we were looking for.

- San Simeon Beachfront Apartments, Tugan

Fantastic support for over 6 years helping us to grow a successful business - As newcomers to the tourism industry we needed someone with a great deal of marketing experience to help us set up our sales and marketing efforts and assist us with all the technology challenges that come with the business. Kim and the KK team have given us fantastic support for over 6 years helping us to grow a successful business. We would recommend them to anyone with similar needs as long as they are not competing with us!

- Bel Air on Broadbeach, Gold Coast

Thank you for everything you have done - I want to thank each and every one of you for your assistance and for the hard work that you have all put into M&A yourselves, over the years, in gaining new corporate clients, on our social media and online presence, on making an effort to have meetings with me in person, on being available when I have had any questions and answering them right away or finding out the answer in a short-timeframe, and for keeping our hotel relevant and thought about in an increasingly oversupplied market. We quite literally, could not have stayed operating as a hotel for as long as we have, without you. I will most certainly recommend Koncept Konnect’s services to anyone looking for a Business Development Team and I have nothing but the most positive things to say about you all! I hope that Koncept Konnect continues to grow and thrive! Thank you for everything you have done for us over the years.

- M&A Apartments, Brisbane

The whole package - Kim approached us in November 2013 we immediately recognised that with their experience and the whole package they offer, we needed to be with them. Koncept Konnect embodies a holistic approach to the marketing bundle that is necessary to survive in this industry. The senior partners combine magnificently to cover all facets of running holiday accommodation businesses, and are frequently offering advice and suggestions. In particular we have changed our management systems, and we have developed our social media presence which, without them, would have been beyond our scope. They are growing rapidly, and have now a team of well-chosen professionals who add further to this impressive pool of talent. Without doubt, our business has grown significantly since we engaged Koncept Konnect, and whilst their fees represent an overhead, their value is beyond cost. Furthermore, we consider them as friends rather than consultants.

- Byron Quarter Holiday Apartments, Byron Bay

They are simply the best! - Koncept Konnect have been working for us since we opened in 2014… Words cannot describe how fantastic this company operates within the hotel world. They have a huge amount of knowledge and contacts within the industry. Their every growing team is distributed to various areas, being Sales, Social, eCommerce and many more. They manage their team effectively which then filters down to the hotels that they work for. Our hotel would simply not of been able to make the increasingly strong results if it was not for the Koncept Konnect Team. We thank them and enjoy working with the whole team of KK.

- The Glen Hotel & Suites, Eight Mile Plains, QLD

Wonderful to work with - Koncept Konnect have been wonderful to work with this whole time ... Should we move on and acquire a different property in another town we will come back to the helping hand that Koncept Konnect provide. Not a matter of IF just a matter of when! ... It.s been the better part of 2 years working with you all. Your whole team are amazing.

- Pleasant Way RIver Lodge, Nowra

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